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Can I get an Internet account from TJU? Can I pay by credit card? Can I print out my email at the library? Do I need any other software to use JEFFLINE besides a browser? Does the library offer laser printing? How do I get into the JAH Computer Lab? How do I take a screenshot? I need live, in-person help with email or other computer programs. I need someone to stand beside me and guide me through the steps. Where can I go for help? Is there word processing software in the library? May I put my personal homepage on JEFFLINE? My off-campus network's firewall prevents me from accessing JEFFLINE resources. What should I ask them to change? What if I forget my password? What journals does Jefferson provide electronically? What software is available in the Learning Resources Center? Where can I buy a diskette or CDR to save work? Where can I copy information to a CDR? Where can I print from the computers and how much does it cost? Which browser should I use? Which computers have zip drives? Who may use JEFFLINE's full-text resources? Do I need a special password?

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