As part of our ongoing efforts to improve our Maintenance Services, the University and Hospitals are seeking input from our staff and students regarding your use of these services and whether or not they meet your expectations as a customer.
To help us focus our efforts, we’ve put together a brief survey designed to gather feedback that will aid us in improving customer service, increasing team productivity and better preserving the life and functionality of Jefferson’s buildings.
The survey, which will take less than two minutes to complete, gauges satisfaction with the maintenance request process, timeliness of responses to service requests, quality of those services, and more.
Your participation in this short survey is important to shaping our improvement initiatives moving forward — providing key information on areas we need to focus more closely on to address employee feedback about our processes, our services, and the upkeep of our buildings.
The survey will be open until April 5. Your input is important, please consider participating.