Policies

• Items may be picked up or delivered in print or online. Fees may apply.
  
  
• Requests may be placed at any time using the online request form. Document delivery requests are also accepted in print at the Circulation Window on the second floor during all regular Library hours. Requests may be faxed to "Document Delivery Department " at 215-503-4793. Phone requests cannot be accepted.
  
  
• Scott Memorial Library is unable to borrow copies of theses or doctoral dissertations. However, UMI Dissertation Publishing will accept your direct dissertation order.
  
  
• Scott Memorial Library reserves the right to refuse a document delivery request if, in our judgment, fulfillment of the order would violate the U.S. Copyright Law. For example, standard copyright rules prohibit items more than 50 pages in length, or more than 5 articles from a single journal issue.

Eligibility: ILL

• Interlibrary Loan services are available to all Thomas Jefferson University and TJU Hospital students, faculty and staff with current TJU photo IDs (not including yellow Temporary IDs).
  
  
• Corporate and individual Library members, alumni, retired faculty and staff, and members of the general public are NOT eligible for ILL services at this time. Users from affiliated hospitals must request loans through their own hospital's library; we cannot borrow for or lend to them as individuals.

Eligibility: JEFFDocs

• The JEFFDocs photocopy service is available to TJU faculty, students, staff, alumni; volunteer faculty; Library members and individual members of the Scott Memorial Library.

Delivery Methods and Times:

• If you elect to pick up the material at the Library, we will notify you via email when it is available. You may pick it up at the Circulation Window on the second floor during all regular Library hours.
  
  
• We MUST receive payment before sending your document(s) electronically, in the mail or by fax. If you select any of these delivery options on the order form, you must provide your interdepartmental charge code (IDC) or prepayment.
  
  
• Requests for more than 10 articles at one time will require additional processing time and are not subject to the delivery guarantees stated above.

Fees

• The fee for Jeffersonians is $5.00 per individual article, book, book chapter or AV item, and may be paid by interdepartmental charge code (IDC), cash or check. Payment method must be indicated on each request.
  
  
• The fee for CORPORATE MEMBERS is $10.00 per item requested.
  
  
• ELECTRONIC DELIVERY for Jeffersonians must be prepaid, such as by interdepartmental charge code (IDC), unless the request qualifies as a free Jefferson student request. Alumni will be invoiced.
  
  
• Thomas Jefferson University STUDENTS receive 10 free document delivery articles per academic year, August through July, in any combination of Loansome Doc, ILL or JEFFDocs requests. Thereafter, charges accrue at the standard delivery rate of $5 per item. Requests for electronic delivery in excess of the free 10 must be prepaid, in cash, at the Circulation Window before the order will be processed.
  
  
• NON-TJU STUDENTS ON ROTATION HERE are not eligible for free document delivery service and are charged the standard rate.
  
  
• RESIDENTS and FELLOWS are considered clinical staff, and are not eligible for free student document delivery service.
  
  
• RUSH DELIVERY of Interlibrary Loan materials costs Jeffersonians an additional $5 per item ($10 total) and is available for articles only. The fee for Library members is an additional $10 per item ($20 total) and is available for articles only. Rush status guarantees delivery within 24 business hours, or the surcharge is waived. Rush requests may be delivered electronically, picked up, faxed, or sent via interdepartmental or U.S. mail. Rush charges do not apply to JEFFDocs, whose standard delivery is 24 business hours.

Further Information

For questions concerning a loan request which has been placed, please inquire by email at ILL@lists.jefferson.edu or call 215-503-2831.

For questions concerning JEFFDocs orders or any document delivery service, please contact Jessica Brangiel at Jessica.Brangiel@jefferson.edu or 215-503-5203.