Michael Hamlin, PhD
Thomas Jefferson University

David Gitlin, MS
Thomas Jefferson University

Measuring Student Perceptions of Electronic Communication

ABSTRACT

To better understand the impact of email usage on the lives of students and faculty, the authors developed a comprehensive survey to measure categories of use, perceived advantages and disadvantages to email, as well as the amount of use. The authors used traditional paper questionnaires as well as on-line electronic questionnaires to further enhance the accuracy of the study and their ability to collect data. The authors believe that the measurement of qualitative and quantitative aspects of e-mail use will provide valuable insights into the impact of e-mail on the academic community.

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