Not one of the 53 million Americans adults using instant messaging?
Thanks to the library's new Meebo widget, now you can chat with a librarian in real time without using an IM account. This means hospital employees can send questions without using AIM, which is blocked on the hospital network.
Click 'Ask A Librarian' in the header of any JEFFLINE page.
Type your question in the Meebo widget and hit enter.
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Type your question here and click enter. Quirk: If you have trouble submitting your question, click outside the widget--on the page's white space--and then click back in the box and hit enter.
Edit your nickname if you want by clicking on the orange meebo generated nickname. Quirk: Unfortunately, the librarians will not see your new nickname. We hope a future software version will fix this.
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A librarian will be with you shortly to answer your question.
Here is a sample interaction:
meeboguest725888: Hi, do you own the journal Computers in Nursing in electronic format for 2000?
A librarian: Hi, This is Karen. Give me a moment to check on that for you.
meeboguest725888: Ok. thanks! I'm Dan.
A librarian: Yes, we do. We have that journal from 1996 to 2002 in electronic format .
meeboguest725888: Thank you!
A librarian: You are welcome!
Notes: The Meebo widget takes a few moments to load when you arrive to the Ask a librarian page. Be patient. Once you see the green dot with the message 'A librarian is online' you can proceed and type your question.
If the librarian appears offline, but it's during chat hours, you can try leaving your message anyway. A librarian should get back to you shortly. Otherwise, call the Reference Desk (215-503-8150) or use the email form.
If it's after hours, ask your question using the email form: http://jeffline.jefferson.edu/SML/reference/ask.html
Making your own Meebo widget is easy. If you are interested in adding one to your own web site visit Meebo Me Widget at: http://www.meebome.com/
Let us know what you think of our new service. Leave us a comment in our Forum comment box or send us a message via IM, Meebo or even e-mail.
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